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FAQ's

  1. What types of products does VQ Spa Products offer?

We provide high-quality nail care products specifically designed for salon professionals, including gels, acrylics, polishes, and essential salon supplies.

  1. Do you offer free shipping?

Shipping fees may apply to other locations based on order size and destination.

  1. How can I place an order?

You can place an order directly through our website or by contacting us at vquach@vqspaproducts.com or 708-479-7235.

  1. What payment methods do you accept?

We accept major credit cards and other payment options listed at checkout. All payments are securely processed.

  1. Can I modify or cancel my order after placing it?

Orders are processed quickly, so modifications or cancellations may not be possible. Please contact us immediately if you need assistance.

  1. What if my order arrives damaged or is missing items?

If your order is damaged or incomplete, please contact us within 7 days of receipt, and we will work to resolve the issue.

  1. Do you accept returns or offer refunds?

Due to the nature of our products, all sales are final unless the product is defective upon arrival. Contact us for assistance.

  1. How long does shipping take?

Delivery times vary based on location. Orders within our county typically arrive within a few business days, while other areas may take longer.

  1. Do you offer bulk discounts for salons?

Yes! We support salons of all sizes and may offer discounts on bulk purchases. Contact us for details on pricing and availability.

  1. How can I get in touch with customer support?

You can reach us at vquach@vqspaproducts.com, call 708-479-7235, or fill out the contact form on our website.