Introduction
Welcome to VQ Spa Products. We are committed to protecting your personal information and respecting your privacy. If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us using the details provided in the Contact Information section.
Information We Collect
We collect personal information that you voluntarily provide when you register on our website, express interest in our products and services, participate in activities on the website, or contact us directly.
The personal information we collect may include:
- Name and Contact Data: Your first and last name, email address, postal address, phone number, and other relevant contact details.
- Payment Data: Information necessary to process payments, such as your payment method details (e.g., credit card number) and security codes associated with your payment method.
How We Use Your Information
We use the personal information collected through our website for business purposes, including:
- Processing and fulfilling orders.
- Providing customer support and responding to inquiries.
- Sending important administrative updates.
- Requesting feedback to improve our products and services.
- Managing user accounts and processing transactions.
- Enforcing our terms, conditions, and policies.
- Complying with legal obligations and preventing fraud.
- Enhancing website security and protecting against unauthorized access.
- Communicating promotional offers (with your consent).
Sharing Your Information
We only share your information in specific circumstances, including:
- Service Providers: With trusted third-party vendors to process payments and fulfill orders.
- Business Transfers: In the event of a company merger, sale, or acquisition.
- Affiliates: With related business entities that follow this privacy policy.
- Legal Compliance: When required by law, such as in response to legal proceedings or governmental requests.
- With Your Consent: If you explicitly authorize us to share your information in specific situations.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access and obtain a copy of your personal information.
- The right to request corrections or deletions of your data.
- The right to restrict or object to the processing of your personal information.
- The right to data portability, where applicable.
To exercise these rights, please contact us using the details provided in the Contact Information section.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will be indicated by the “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
VQ Spa Products
Address: 5334 East Ave, Countryside, IL 60525
Email: vquach@vqspaproducts.com
Phone: (331) 251-0992
Cell: (773) 946-1482 (Vien)
