Welcome to VQ Spa Products. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms and conditions, you should not use our website.
- Acceptance of Terms
By using our website, you signify your acceptance of these terms and conditions. VQ Spa Products reserves the right to modify, alter, or update these terms at any time. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
- Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes, but is not limited to, harassment, causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of business operations within our website.
- Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of VQ Spa Products or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is strictly prohibited.
- Products and Availability
Our products are subject to availability. VQ Spa Products reserves the right to modify, discontinue, or replace any product at any time without prior notice. We are not liable for any modification, suspension, or discontinuance of our products.
- Pricing and Payments
All prices listed on our website are subject to change without notice. VQ Spa Products reserves the right to correct any pricing errors that may occur. Payments for products must be made according to the terms agreed upon during the purchasing process. We accept various payment methods, which are listed during checkout.
- Shipping and Delivery
We may or may not offer free delivery to salons in designated zones for convenience and reliability. Shipping outside this area may be subject to additional charges. While we strive to ensure timely delivery, delays due to external factors are beyond our control, and we are not liable for any extended delivery times.
- Returns and Refunds
Due to the nature of our products, all sales are final unless the product is defective or damaged upon arrival. If you receive a defective or damaged product, you must contact us within 7 days of receipt to request a replacement or refund. Refunds are processed at our discretion.
- Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy for more details on how we collect, use, and protect your personal information.
- Limitation of Liability
VQ Spa Products shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this website, even if VQ Spa Products or an authorized representative has been advised of the possibility of such damages.
- Indemnification
You agree to indemnify, defend, and hold harmless VQ Spa Products, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Illinois, and you irrevocably submit to the exclusive jurisdiction of the courts in that state.
- Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
VQ Spa Products
Address: 5334 East Ave, Countryside, IL 60525
Email: vquach@vqspaproducts.com
Phone: (331) 251-0992
Cell: (773) 946-1482 (Vien)
